Shipping policy

Shipping Area

Trendorau currently ships within the United States.

Shipping Cost

Standard tracked shipping is free.

Ship From

Orders are fulfilled from LORENZO AI LLC, 2907 E Pershing Ave, Phoenix, AZ 85032, United States.

Order Cutoff

Our order cutoff is 2:00 PM MST on business days. Orders placed after the cutoff begin processing on the next business day.

Processing and Delivery

Processing takes 1-3 business days. Transit takes 5-8 business days. Total estimated delivery time is 6-11 business days. Business days exclude weekends and U.S. federal holidays.

Tracking

Tracking is provided for every order. Carrier selection may vary by destination.

Delivery Issues

For a damaged, lost or incorrectly delivered order, contact support@trendorau.com. We will investigate and provide an appropriate replacement or refund when the claim is confirmed.